Terms And Conditions

TERMS & CONDITIONS
Platform Name: WaySpare
Date: 11 December 2025

 

1. Introduction

Welcome to WaySpare, an online multi-vendor marketplace designed for buying and selling automobile parts, accessories, and related products. By accessing, registering, or using the WaySpare platform (website, mobile app, or APIs), you agree to comply with these Terms & Conditions.

These Terms constitute a legally binding agreement between:
(a) WaySpare (“Company”, “We”, “Us”, “Our”), and
(b) You (“User”, “Vendor/Seller”, “Buyer”, “Customer”).

If you do not agree to these Terms, you must not use the WaySpare platform.


 

2. Definitions

  • Platform: WaySpare’s online marketplace for automobile and vehicle-related products.

  • User: Any individual accessing the platform.

  • Vendor/Seller: A registered business or individual authorized to list, advertise, and sell items on WaySpare.

  • Buyer: Any user purchasing products listed on the platform.

  • Content: Includes product listings, images, descriptions, reviews, etc.


     

    3. Eligibility

    To use WaySpare:

  • You must be at least 18 years old.

  • Vendors must hold valid business documentation (GST, PAN, Bank Account, Business License where applicable).

  • Users must provide accurate information (name, mobile, email, address).

     

    4. Platform Role

    WaySpare is a technology platform only.

  • We provide the marketplace for vendors to list and sell products.

  • We do not own or control products listed by vendors.

  • We are not responsible for the quality, completeness, legality, or originality of products uploaded by vendors.

  • All transactions occur directly between Buyer and Vendor.


     

    5. Vendor Registration & Obligations

    Vendors agree to:

  • Provide accurate business information during registration.

  • Upload genuine, original, and legally allowed products.

  • WaySpare reserves the right to:

  • Approve or reject vendor accounts.

  • Disable vendor listings for violations.

  • Hold seller payouts in case of fraud, disputes, or non-compliance.

     

    6. Buyer Obligations

    Buyers agree to:

  • Provide accurate shipping information.

  • Not misuse or abuse the platform.

  • Not engage in fraudulent transactions.

  • Accept product delivery and comply with return policies.

     

    7. Product Listings

    Vendors must ensure that product listings:

  • Are legal and compliant with applicable Indian laws.

  • Do not violate any intellectual property rights.

  • Prohibited products include:

  • Stolen goods

  • Restricted automotive parts (as per government regulations)

  • Hazardous materials without proper certification

  • Fake, counterfeit, or branded duplicate items

     

    8. Pricing & Payments

  • Vendors set their own product prices.

  • Buyers agree to pay the total order amount including taxes, delivery fees, and other charges.

  • WaySpare may charge sellers commissions or service fees for transactions.

  • Payouts to sellers will follow the settlement cycle published by WaySpare (after deducting commissions, penalties, cancellations, etc.).

     

    9. Order Processing & Shipping

  • Vendors are responsible for packaging and shipping orders as per platform guidelines.

  • WaySpare may provide shipping partners or allow self-shipping.

  • Delayed shipping or failure to ship may result in penalties.

     

    10. Returns, Refunds & Cancellations

  • Buyers may request returns/refunds based on category-specific policies.

  • Vendors must accept valid return requests and process refunds promptly.

  • WaySpare may intervene and make a final decision in dispute cases.

  • Items damaged by the buyer or used beyond reasonable inspection may be rejected.

     

    11. Commission, Charges & Penalties

    WaySpare may charge:

  • Commission fees

  • Listing fees

  • Transaction fees

  • Penalties for policy violations, order cancellation, or late dispatch
    WaySpare reserves the right to revise charges with prior notice.

     

    12. Intellectual Property Rights

  • All trademarks, brand names, and logos on WaySpare belong to their respective owners.

  • Vendor content remains their property but grants WaySpare a license to display it.

  • Users may not copy, modify, distribute, or scrape platform content without permission.

     

    13. User-Generated Content (Reviews, Comments)

    Users agree not to post:

  • Abusive, defamatory, or false statements

  • Hate speech or offensive content

  • Spam or promotional content

  • Misleading or manipulated reviews
    WaySpare may remove or block such content.

     

    14. Limitation of Liability

    WaySpare is not liable for:

  • Quality or authenticity of vendor products

  • Late delivery or failure to ship

  • Users agree to use the platform at their own risk.

     

    15. Suspension or Termination

    WaySpare may suspend or terminate accounts for:

  • Fraudulent activity

  • Providing false details

  • Policy violations

  • Abusive behavior

  • Illegal product listings

     

    16. Privacy Policy

    User data will be collected, stored, and processed in accordance with our Privacy Policy.
    WaySpare does not sell or misuse user data.

     

    17. Governing Law & Jurisdiction

    These Terms are governed by the laws of India.
    Any disputes will be resolved in the courts of Gujarat, India.

     

    18. Amendments

    WaySpare reserves the right to modify these Terms at any time.
    Continued use of the platform implies acceptance of updated Terms.

     

    19. Contact Information

    For queries, disputes, or support:
    WaySpare Support Team
    Email: support@wayspare.com

  •  
  • Damages caused by automotive parts

  • Vendor or buyer fraud

  • Losses due to system downtime or technical issues

  •  
  • Are not misleading or false.

  • Are correctly categorized.

  •  
  • Ensure product descriptions, photos, and prices are accurate.

  • Ship products within the stated dispatch timeline.

  • Maintain adequate inventory levels.

  • Honour return, refund, and warranty policies as per listing.